CANCELLATION POLICY  

PRICE REDUCTION

Infant 0/2 years old: free of charge (in parents’ bed)

EXTRA CHARGES

• Baby’s crib 15 euros per stay
• To pay in place Extra-bed 20 euros per day
• To pay in place Daily cleaning 15 euros per day
• To pay in place Pet fee 5 euros per day per dog/cat

RESERVATIONS

 Requests for reservations must:

• be received by e-mail
• be guaranteed by the payment of a deposit equal to 100% of the amount for the entire stay
• the transfer must be received in the account below and is required to send the accounting of payment in order to receive the booking confirmation
• we also accept credit card payments and you can pay via the booking engine on our website

BIC/SWIFT : PPAYIR1XXX
NOME BANCA: PostePay S.p.A.
IBAN: IT80A3608105138957654957661
BENEFICIARY: Maffei Valeria
REASON OF PAYMENT: Name Surname, CHECK-IN day

PAYMENTS

100 % payment required at the time of booking to secure the apartment

CANCELLATION POLICIES

Any cancellations must be received in writing (by email).

Reservations, with stay included in the dates below, if canceled will be subject to penalties as described below.

• from 09/01/2022 to 14/04/2022 and from 01 / 11/2022 to 22/12/2022 starting from 7 days before the check-in date, a penalty equal to 100% of the entire booked stay will be due .
• from 15/04/2022 to 27/05/2022 and from 19/09/2022 to 31/10/2022 starting from 15 days before the check-in date, a penalty equal to 100% of the entire booked stay will be
• from 28/05/2022 to 18/09/2022 starting from 30 days before the check-in date, a penalty equal to 100% of the entire booked stay will be
• from 23/12/2022 to 08/01/2023 starting from 30 days before the check-in date, a penalty equal to 30% of the entire booked stay will be From 15 days before the date of check-in will result in a penalty of 100% of the reservation.

Any reductions in the length of stay are considered cancellations.  

HOUSE GUIDE

 Check-in: from 3 p.m. to 7 p.m. Check-out: within 10 a.m.

It is required to indicate the time of arrival within three days before the check-in date. If you need to arrive later than 7 p.m. please let us know during the reservation.For arrivals after 19.00 not agreed with the facilityl at the time of booking, a supplement will be required

 Smoking is not allowed inside the apartments.

It is required to turn off the air conditioning when leaving the apartment.

It is required to respect the silence between 00.00 (midnight-12 am) and 9 a.m.

We are a pet-friendly facility and pets are welcome, but we kindly ask you not to let them get on beds and sofas. It is necessary to leave a deposit of 150 euros on arrival only for the stay of puppies up to 12 months , it will be refunded at check-out in the absence of damage to the structure.

Your booking is directly with Trulli Casalina and, by completing through payment, you accept the booking conditions above.